Privacy Policy

Last Updated: August 31, 2026

At Maggie&Montreal, protecting your privacy and handling your personal information responsibly is important to us. This Privacy Policy explains how Maggie&Montreal (“we,” “us,” or “our”) may collect, use, store, and share your personal information when you browse our website, purchase from our store, communicate with us, or otherwise use our products and services (together, the “Services”).

We process personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws.

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our Services.

1. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our business practices, Services, legal requirements, regulatory obligations, or other operational circumstances.

Whenever this Policy is updated, the revised version will be published on our website and the “Last Updated” date shown above will be changed accordingly.

2. Personal Information We May Collect

The personal information we collect depends on how you interact with Maggie&Montreal and our Services.

a. Information You Give Us

When you make a purchase, communicate with our customer service team, create or use an account where available, or otherwise interact with our store, we may collect information such as:

  • Your first and last name
  • Email address
  • Telephone number
  • Billing address
  • Shipping or delivery address
  • Payment and transaction information
  • Details relating to your purchases and orders
  • Account or login information, where applicable
  • Messages, requests, feedback, and other communications you send to us

b. Information Collected Through Your Use of Our Website

Certain technical and usage information may be collected automatically when you access or browse our website. Depending on the technologies being used, this may include:

  • Your IP address
  • Browser type
  • Device type
  • Pages and content you view
  • How long you spend on certain pages
  • Website interactions and browsing activity
  • The website or source that referred you to our store

We may collect this information through cookies, analytics tools, pixels, and similar technologies.

c. Information Obtained From Third Parties

We may also receive personal information from companies and service providers that assist us in operating Maggie&Montreal. These may include:

  • Payment and transaction providers
  • Delivery, shipping, and logistics providers
  • E-commerce service providers, including Shopify
  • Advertising and marketing platforms
  • Analytics and technology providers
  • Other vendors that support the operation of our Services

The information received from these parties may depend on the services they provide to us and your interactions with them.

3. How We Use Personal Information

We may collect and use personal information for purposes necessary to operate and improve Maggie&Montreal, including to:

  • Accept, process, and fulfill purchases
  • Process payments and transactions
  • Arrange shipping and delivery
  • Provide customer support and respond to inquiries
  • Send purchase confirmations, delivery notifications, and other transactional communications
  • Maintain, operate, and improve our website and Services
  • Understand how visitors interact with our store
  • Detect, investigate, and help prevent fraudulent, unlawful, or suspicious activity
  • Send promotional or marketing communications when you have provided the necessary consent
  • Meet our legal, regulatory, accounting, and compliance obligations

We collect, use, and disclose personal information for appropriate purposes and obtain consent where required. In certain circumstances, applicable law may permit or require us to collect, use, or disclose information without obtaining consent.

4. Cookies and Similar Technologies

Maggie&Montreal may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our store, analyze website performance, and improve the overall shopping experience.

You can generally manage or disable cookies through your browser settings. Please be aware that blocking or disabling certain cookies may affect the availability or functionality of parts of our website.

5. When We May Share Personal Information

We may provide personal information to trusted third parties when reasonably necessary to operate our business and provide our Services.

These parties may include payment processors, shipping and fulfillment providers, customer support platforms, e-commerce providers, marketing services, analytics providers, and technology partners.

We may also disclose personal information when:

  • We are legally required or permitted to do so
  • Disclosure is necessary to respond to a lawful request, court order, or other legal process
  • It is reasonably necessary to protect Maggie&Montreal, our customers, or others
  • We need to investigate suspected fraud, misuse, or unlawful activity
  • Our business is involved in a merger, acquisition, restructuring, financing, sale, or similar business transaction

Maggie&Montreal does not sell your personal information to third parties.

6. Your Privacy Rights

Depending on where you live and the privacy legislation applicable to you, you may have certain rights relating to your personal information.

Under PIPEDA and applicable provincial privacy laws, these rights may include the ability to:

  • Request access to personal information we hold about you
  • Ask us to correct personal information that is inaccurate or incomplete
  • Request a copy of certain personal information held by us
  • Withdraw consent to certain collection, use, or disclosure of your personal information, subject to applicable legal or contractual limitations
  • Opt out of or unsubscribe from marketing communications

To make a privacy-related request, please contact us using the information provided in the Contact and Privacy Officer section below.

We will review and respond to valid requests in accordance with the requirements and timeframes established under applicable law.

Additional Rights for Quebec Residents

Residents of Quebec may have additional rights under Quebec’s Act respecting the protection of personal information in the private sector. Depending on the circumstances, these may include rights relating to data portability and requesting that certain information be de-indexed.

If you believe that your privacy concerns have not been adequately addressed by us, you may also have the right to submit a complaint to the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.

7. Children’s Personal Information

Our Services are not designed or intended for individuals under the age of 16, and we do not knowingly seek to collect personal information from children.

If you are a parent, guardian, or other individual who believes that a child has provided personal information to Maggie&Montreal, please contact us. Where appropriate, we will take reasonable steps to remove the relevant information.

8. Retention and Protection of Personal Information

We retain personal information only for as long as reasonably necessary to provide our Services, fulfill the purposes described in this Privacy Policy, meet legitimate business requirements, and comply with applicable legal obligations.

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Despite these measures, no online service, electronic storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.

9. International Processing and Storage

Some of the companies and service providers that support Maggie&Montreal may process or store personal information outside Canada, including in the United States or other jurisdictions.

When personal information is processed or stored in another jurisdiction, it may become subject to the laws of that jurisdiction and may, where legally permitted, be accessible to courts, law enforcement agencies, regulatory authorities, or national security authorities.

Where appropriate and required, we use contractual, organizational, and other safeguards designed to protect personal information handled by our service providers.

10. External Websites and Third-Party Services

Our website may contain links to websites, platforms, or services operated by third parties.

Maggie&Montreal does not control and is not responsible for the privacy practices, security measures, content, or policies of independent third-party websites.

We recommend reviewing the privacy policy of any third-party website or service before submitting personal information to it.

11. Contact and Privacy Officer

For questions regarding this Privacy Policy, requests concerning your personal information, the exercise of applicable privacy rights, or privacy-related complaints, you can contact the Privacy Officer for Maggie&Montreal at:

Maggie&Montreal
Email: info@maggie-montreal-clothing.com

We will review privacy inquiries and requests and respond in accordance with applicable privacy legislation.